FAQ
- Can I amend the frequency of my Summary email?
- I can view the permit and condition, but I cannot edit them, what is the issue?
- Why am I not receiving any email alerts?
- Why won't CS-VUE open in my IE browser?
- Can I add a permit to more than one Collection?
- Does the phase and status of a permit change automatically?
- Error: can't reach this page
- Error: Invalid email address or password
- Error: Your login has expired
- How can I copy and paste text without formatting?
- How do I change my password?
- I am trying to log in but all I am getting is a blank screen
- I can't login, what should I do?
- I have access to more CS-VUE, but I can't see the license in my Organisations list
- I've forgotten my password, what do I do?
- If a permit is archived, will I receive email alerts?
- Is there a reason why I can’t attach a document at consent or condition level?
- My email is wrong or has changed, how can I reset my email?
- What do I need to do when a permit is surrendered?
- What is the best browser to use for the CS-VUE app?
- Which permits count toward my Compliance totals?