CSVUE Support Desk
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About CS-VUE
What do we do? CS-VUE is a software company that provides powerful and smart cloud based tools to responsible companies and organisations looking to manage and reduce environmental risk, while main...
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Production Updates December 2019
Release Notes for December 2019: During December, we released 2 major updates to our platform. The first is Tag Management which enables the management of Tags by Administrators and has a dedicated...
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Preferences
Click on your user chip in the top right-hand corner of the screen. Select “Preferences” from the user menu. Preferences are settings specific to the organisation license you are currently logged ...
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Documents
Documents (permits, farm plans, management plans etc.) form the basis of your organisations data. These are usually based upon the legal documents your organisation has been issued. Click + in th...
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Which permits count toward my Compliance totals?
Any permit that has the status of "Active" will count toward Compliance totals and percentage. Any permits that have been Archived or are still in Draft status will not be added to the count.
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I've forgotten my password, what do I do?
You change your password from the homepage: Go to app.csvue.com Under the Submit button click on Forgot Password Enter the email address that you use to log-in Follow the instructions in the pas...
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CS-VUE Privacy Policy
Resource Management Technology Group Ltd (t/a CS-VUE) “CS-VUE” CS-VUE takes privacy seriously. We’ve updated our privacy policy (Policy) (attached) to ensure that we communicate to you, in the clea...
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Why won't CS-VUE open in my IE browser?
IE 11 is not supported. Please see Browser Support and Limitations
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Contact us
Sometimes it's just better to chat to a human to solve more in-depth problems. Please contact us here for technical support and general enquiries: From within New Zealand: 027 408 4946 From outside...
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What is the best browser to use for the CS-VUE app?
CS-VUE works best on Google Chrome or Mozilla Firefox. Please ensure you have either of these browsers available. CS-VUE does not work well in Internet Explorer 11. Please use Microsoft Edge , Chro...